Customer Commitment

I am very proud of the feedback I get from customers across all my sales channels and it is very important to me to deliver high quality service and goods to the people who buy from me. 
I aim to do this by: 

 

  • Offering a friendly and reliable service 
  • Deliver goods on time with reasonable lead times 
  • Commit to improvements through feedback and offer refunds and exchanges where appropriate.
  • Be open to custom requests 
  • Deliver in high quality eco conscious packaging 
  • Make each product high quality and long lasting with if appropriate with care instructions. 

If for any reason you are not happy with a product you have received please use the contact form to get in touch and we shall resolve this for you asap.